Do your prices really include screens, film output, and setup charges?
Yes, as long as the exact same size image can be printed on all size shirts.
May I supply my own artwork?
Yes! Vector Art is the BEST to send us! Common files extensions for this type of file include .ai, .eps, and .cdr . Corel Draw Version 12.0 or lower (PC .cdr) Please make sure all fonts are outlined/converted to curves. This ensures that your fonts look as intended. Raster (.tif, .jpg, .gif, .png, .psd) images are acceptable under the guidelines below but may incur additional clean-up charges. Images should be at least 300dpi at size. Adobe Acrobat (.tif, .jpg, .psd) art is acceptable but may incur additional clean-up charges.
IMPORTANT! Notice on low-resolution or "webpage" images. Low-resolution bitmap (.tif, .bmp, .jpg, .gif) images, such as those taken from websites, etc., are not acceptable and we make no guarantees on the accuracy of any art we re-produce from these types of images. Once a deposit is secured, then we will provide a proof. If your artwork is complicated and cannot be reproduced in an hour, then you may incur art fees of $30 per hour. We will be happy to quote any artwork in question before the print process begins.
Can I get a screened sample of my design?
We offer virtual design samples. This allows you to view your artwork via email before the product is actually printed. If you would rather have the physical sample in hand, then you need to order a minimum order of 12 pieces.
How/When do I pay?
We require 50% down when your order is placed. We do not however print ANYTHING without your approval, so you get to check over everything before it’s processed. The remaining 50% is required at the time of pickup. We accept cash, money order, debit cards, and/or VISA or Mastercard.
What happens if I cancel my order?
If you cancel your order, we have a $50 cancellation fee as well as a 20% restocking fee for ordered garments. All artwork becomes property of Ink Spot and will not be released.
How fast will I get my shirts?
Our normal turn-around time is 2 weeks, unless date is approved prior to the order being placed.
How many colors can I use?
6 colors on all shirts, unless the design can be printed in a 4 color process. Art will have to be emailed for approval.
How Can I Keep my Cost Down?
K.I.S.S. - Keep It Simple Silly
If I reorder, do you keep my artwork or screens?
- decrease the number of print locations
- decrease the number of colors per print location
- increase the number of pieces per design
We keep your artwork on file indefinitely. However, we do not keep screens. We never charge our customers screen fees or set-up fees unless a very small re-order is required. Then a $10.00 per color/per screen re-burn fee is applied to the cost of the re-order.
Do larger sizes cost more?
Yes. 2XL are $2.00 more. 3XL-5XL are $3.00 more, unless it is a special order t-shirt, then up-charges may change. NOTE - not all colors are available to 4X and 5X.
How big can my image be?
-Adult Left Chest print area is generally 3.5" x 4"
Do you print all over?
- Adult Full Front and/or Full Back print area is generally 10" to 13" (Sizes Adult S - Adult 6 XL)
- Youth Left Chest print area is 3" x 3"
- Youth Full Front and/or Full Back print area is 10"x 10" (Sizes Youth XS - Youth Large)
Print areas apply to youth small thru adult 5XL, unless a small print is requested by our customers. Youth XS, Infant and Toddler shirts will require another screen to not compromise the print size on Adult shirts.
Yes, but it's limited. Please call for more info.
Can I print my image on multiple shirt colors?
Sure! There is no additional charge for printing on multiple colors or styles but keep in mind the ink color may have to change. If we must change an ink color in the middle of your run the charge is $5 per color, per screen. One color change at no charge.
Do you do crazy cool stuff like glitter and glow in the dark?
Yes. There are several specialty inks to choose from. Nominal additional charges apply depending on the ink you choose.
What is a basic fit tee?
A basic tee is just as it sounds. It is a retail cut and standard open end fabric. We use Gildan, Hanes, Jerzees, Anvil and Port Authority.
What if I am a fashionista and prefer thinner, tighter tees?
We recommend the Gildan Style number 64000 for cool kids that want to keep cash in their pocket. If you are loaded and price is no object then you can buy American Apparel. Next Level, Pima and Alstyle to Alo, Canvas, District Threads, and Canvas. At the end of that paragraph you can add We also, we carry a full line of name brand Polos such as Nike, Izod and Reebok.